A collection of Aha Moments from our industry friends at VRWS 2022
This week on the Guest Cast, you’re in for a treat! We’re bringing you another batch of Aha Moments - this time, from a selection of carefully selecte...
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Stories and lessons from guests about how an interaction with hospitality changed their travel.
“Why communication and relationship building needs to be a priority” - Debbie Burney
Debbie begins her A-ha moment with an “Ahhhh!” moment, when clear communications from her accommodation would have come in really handy. In her own co...
“When Was The Last Time You Surprised Your Guests?” - Andy McNulty
This week, we’re delighted to share a rather special A-ha moment, direct from our CEO, Andy. Andy starts his A-ha moment by asking: When was the last ...
"Take Time to Sit With Your Data - And Then Take Action" - Kelly Odor
It's time for yet another A-ha moment from an industry expert in the Vacation Rental sector. And this week, we're delighted to have Bookster's Market...
Trust Signals, Brand Purpose & Feedback that makes you improve with Catherine Warrilow
In this episode, Andy and Tyann talk to the MD at Days out - Catherine Warrilow. In a conversation full of takeaways from Catherines travel story as w...
“Go Above and Beyond & Good Things Come Back” – An Aha Moment from Mark Simpson
In this short, yet captivating story, Mark talks about a delicate situation he and his family found themselves in while hosting – and how they really ...
Cuban Cowboys, Casas Particulares & Living like a Local with Cassie Yeldham
In this weeks episode, we talk to Cassie Yeldham, a Brit who has made a (part time!) home in Cuba. While travelling to and from Cuba over the last fe...
A-ha Moments from our Industry Friends at the Short Stay Summit 2022
You’re in for a treat this week! In this A-ha moment episode, we hear from ten industry friends at the 2022 Short Stay Summit about a moment when som...
Luxury Cabins And The Power Of Social Media with Jamie Sinton
This week, Jamie Sinton joins Andy and Tyann to talk beautiful cabins, travel influencing, and what luxury really means. Jamie’s story starts with a c...
"Don't forget about the solo traveller - they're guest too!" An A-ha moment from Hannah Gardiner
Hannah, Touch Stay’s Creative Media Manager, hijacks The Guest Cast to shine a spotlight on the hosts who made her feel extra safe as a solo traveller...