Confirm Understanding Before You Respond
This week's episode is based on something I experienced while leading a workshop last week. I had an interchange with a class participant that reminde...
Talk Like a Leader
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Tips, techniques, and insights for more effective leadership communication. Learn to apply powerful communication strategies to coach, inspire, and resolve conflict situations as a leader.
The Danger of Assumptions
Assumptions work dangerously on two directions: the assumptions we make about others and the assumptions they make about us. Both of these types of as...
Maximizing Your Communication Power
Once you know your source of communication power, maximizing your power to become a better communicator is the next step. In this episode, I’m continu...
[Re-broadcast] Data Tells and Stories Sell
Leaders rarely need to sell physical products or services to their teams, and that doesn’t mean they don’t sell. Instead of physical goods and service...
Know Your Source of Communication Power
There are three main sources of communication power you can lean on when you interact with others. In this episode, you’ll learn what they are and how...
How You Can Blow Another Person's Mind
Blowing someone’s mind generally refers to surprising them in some way – usually in a good way. There’s also a way that you can blow someone’s mind th...
[Re-release] Three Ways to Irritate Others and How to Correct It
This week, we're re-releasing one of our most popular episodes to date, Three Ways to Irritate Others and How to Correct It. In your Leadership journe...
The DISC Style That Makes the Best Leader
People frequently ask – which DISC style makes the best leader? In this episode, I’ll give you my answer to that question. It might not be what you th...
Beware of Either-Or Interpretations
Viewing complex problems – like behavior change and goal achievement – triggers a problem for many of us. The problem is known as “binary bias” or the...