Episode 7 – Predicting the Turn
SOCAP CEO Marjorie Bynum chats with Dave Knox, author of Predicting the Turn: The High Stakes Game of Business Between StartUps and Blue Chips. Dave i...
SOCAP International: Moving at the Speed of Innovation
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Episode 6 — Digital Assistants
With the rise of intelligent digital assistants, what are the implications in customer care? Tune in to hear Scott Klososky of Future Point of View re...
Episode 5 – Conscious Capitalism: When Company Culture Drives Innovation
Featured Speaker: Nathan Bobay, Customer Solutions Manager, Delta Faucet CompanyWhat is Conscious Capitalism? What traits in a company’s culture allow...
Episode 4 – Innovation: The Great Divide
Featured Speaker: Johnny Russo, Associate Vice President of Digital Marketing and Ecommerce, Mark’sHow do you drive innovation in your team? Listen to...
Episode 3 – Transformational Technology in Customer Care Delivery
Featured Speaker: Josh Wilke, Director of Marketing, Wilke GlobalIs the customer care industry ready to embrace the artificial intelligence (AI) revol...
Episode 2 – How to Tap into the Power of Innovation
Featured Speaker: Tamara Kleinberg, LaunchStreetWhat is your “Innovator Archetype?” Listen to our latest podcast to learn more about this theory from ...
Episode 1 – Beyond Technology: Discover the Innovation Toolbox
Featured Speaker: Scott Klososky, Future Point of ViewDo you have what it takes to design an innovative technology strategy to stay ahead of the curve...