In the fifth of our training modules, we're going to introduce you chart views. You'll learn the key concepts within creating charts, and walk through...

In the first of our training modules, we're going to introduce you to some key concepts of Explore Analytics. What is Explore Analytics, what can you ...

In the fourth of our training modules, we're going to introduce you to pivot views. You'll learn the key components in creating pivot views, including...

In the second of our training modules, we're going to show you how to navigate within Explore Analytics. Where are the most common actions found, and ...

In the third of our training modules, we're going to introduce you to list views. You'll learn the key components in a list, including filtering, calc...

Want to track the delta between records created and records resolved - for example, an incident delta report? In this quick video, we'll walk through ...

Want to display key information to your team around the office? Learn how in just a few clicks, you can present an auto-rotating dashboard of informat...

The key to quality in Human Resources service delivery is to quickly and efficiently direct your team's efforts to answering questions and resolving c...

A detailed and accurate CMDB is the bedrock for your IT Service Management processes. Did you know that dashboards can be a key part of keeping your C...

Driving quick and effective resolution of security incidents and risks is key to maintaining secure infrastructure. We'll show how to build real-time ...