Contractor Cents - Episode 187 - Get Ready for Fall – Part2
In this three part series I talk about easy to implement ideas for your customer base, contests, and dispatch/CSR’s. On today’s podcast I discuss how...
Contractor Cents
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Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
Contractor Cents - Episode 186 - Get Ready for Fall – Part 1
In this three part series I talk about easy to implement ideas for your customer base, contests, and dispatch/CSR’s. On today’s podcast I talk about ...
Contractor Cents - Episode 185 - Fisrt Impressions - Part2
What impression do your techs make when they go to a customer’s home? In this second of a two part series, Stephen Dale, Director of Training for Pow...
Contractor Cents - Episode 184 - Fisrt Impressions - Part 1
How good is your first impression on the telephone? In the first of this two part series, Stephen Dale, Director of Training for Power Selling Pros g...
Contractor Cents - Episode 183 - What Happens When You Can’t Pay?
What happens when you can’t pay your supplier? James Albert, former Head of Credit for a major distributor, gives you what to do as well as how suppl...
Contractor Cents - Episode 182 - Questions To Ask Before You Sell Your Business
Questions to ask before you sell your business. You’ve grown a great business and your exit plan is to sell. To Whom? How do you prepare? What deci...
Contractor Cents - Episode 181 - Labor Is Like A Hotel Room
Labor is like a hotel room. It is perishable. I discuss pricing using a billable percentage, the theoretical maximum billable percentage, and what y...
Contractor Cents - Episode 180 - COVID
There is so much mis-information about COVID. I went to the expert about all things HR and payroll. Suzi Lemen. Suzi explains what you should do and w...
Contractor Cents - Episode 179 - Websites. How do you make yours more effective?
How do you get your website to achieve the goals you want it to achieve? Join Brady Smith, founder of Invicta Enterprises as he gives you the answer ...
Contractor Cents - Episode 178 - Branding?
Forget about the marketing perspective. Discover what you need to know from a legal perspective. Join Shireen Smith and me as she gives you the good,...