Episode 34 -11 Habits of Likeable Tour Leaders
Today we are going to explore how to be more likeable as a tour leader, guide or experience host and break down the habits of likeable individuals. Bu...
Be a Better Guide Podcast - Tourism Training, Hospitality and Travel Business Success
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About
Kelsey Tonner is an experienced, global tour guide and founder of the Be a Better Guide Project, a movement that brings together tour guides and tour operators from around the world to learn from one another. His mission is to help anyone, anywhere, create extraordinary experiences for travellers. In this podcast we’ll look at best practices for tour guides, travel businesses, activity operators and Destination Management Companies. Whether you’re a freelance guide, a travel business owner, a tour operator, a travel agent, a lodge, a hotelier or a tour guide trainer, the Be a Better Guide podcast will offer simple, actionable advice for increasing your bookings and building a successful tourism brand. Find show notes, links and and VIP resources at http://www.beabetterguide.com/podcast
Episode 33 – How to speak in front of a group and How to get people’s attention
Getting the attention of a group is not a trivial skill. Even when customers have paid to come on a tour and employed you as a guide to share your kno...
Episode 32 – How to Learn People’s Names on Tour – Techniques for Remembering Names
Learning techniques to remember people’s names is a great skill for everyday life. But as tour leader, guide or someone who works in the service indus...
Episode 31 – Interpretation Tips for Tour Guides – Interpreting Culture, the Environment, History and Heritage
The curious thing is, many tour leaders have never encountered the term ‘interpretation’ Well, for starters, we are not talking about interpretation b...
Episode 30 – Common Mistakes Made on Group Tours ft. Zipline Canopy Tours by South Park
Good satire is hard to come by. So when Trey Parker and Matt Stone, the award-winning creators of South Park and The Book of Mormon, decided to parody...
Episode 29 – The 3 jobs you need to know if you want to travel the world and get paid!! Tourism Jobs
Ever wanted to travel the world and get paid? Does the sound of staying at fine hotels and eating at exquisite restaurants around the world appeal to ...
Episode 28 – How to deal with late guests as a tour guide Tips from the pros tour guide training
How to Deal with Late Guests As a tour leader, tour guide or tour director – dealing with late clients is something you face regularly. No matter how ...
Episode 27 – How to lead a tour in the rain (The Secrets of a Nova Scotian Tour Guide)
Have you ever wondered how to lead a tour in the rain? Nova Scotia is called New Scotland for a reason. At almost any time of year, a storm system can...
Episode 26 – 4 things tour guides should STOP doing in conversations, right now!
Want to hear about some of my bad habits? Well, I usually bite my nails, I sometimes make people wait for me… and my girlfriend accuses me of being ob...
Episode 25 – 3 ways you are losing credibility as a Tour leader, before you even open your mouth!
First Impressions could not be more important for a Tour Guide or Tour Manager – Arguably one of the first tests you have to pass. Unfortunately, many...