I am a operations professional with deep experience in the digital space. My strengths include dynamic email and phone communication and customer first approach. I have achieved a 95% csat rating and proactively mobilized team members during a time when morale was challenged and am interested in building leadership skills with an eye to customer success in my next role. I will be sharing my knowledge and experiences that I have gained over the last few decades through my podcast to all of you. So that you can also take benefit from it as well.