#7 Open Studio
This episode marks the end of phase 1 of our project. We’ve covered the first half of the “double diamond” process: discover and define. We close this...
At Your Service
Share:
Listens: 6
About
A new podcast about service design— a tool for improving the way things work. Episode by episode, we'll tell the story of one London design team facing down a big and difficult social challenge.
#6 Interviews & Insights
“It’s possible to be in business and not be an asshole.” —Neil Hinchley In this episode, we reveal the results of our three-part research plan: unders...
#5 What's this thing called?
"How many designers does it take to change a lightbulb?" —Gill Wildman This episode is a special discussion about naming in design disciplines. What's...
#4 A-ha
"Reframing from struggling to juggling— that's a designerly lens." —Nick Durrant We finally make our way out of the fog, with help from an unexpected ...
#3 The Fog
"Design research is not something comfortable, at all." —Dalma Kadocsa There's this little secret about the design process that nobody likes to talk a...
#2 The P-word
"In a digital world, because we are the de-facto urban planners of our time, I think [redlining] is a term we need to pay a lot more attention to." —M...