The show that’s dedicated to helping aged and community care professionals stay ahead of the industry. The residential aged and community industry can be complex! Not only do we need to provide great healthcare outcomes, but to survive we need to excel at customer service, be able to attract and retain great staff, get the right levels of funding, keep costs down, and all while deal with a lot of regulatory compliance. So join us for a weekly show where we’ll be interviewing leaders in their field on topics such as healthcare management, innovation, staff attraction & retention
Does your facility use the Sara Stedy Stand-Up Hoist? Well, it isn't considered "mechanical lifting equipment". This means a ACFI Q2 Mobility claim wh...
What happens if a care recipient is assessed as needing a certain amount of care, and then chooses not to receive it? Well, the outcome isn't great fo...
Aged care funding is getting tighter. There's increased transparency in competition due to the My Aged Care website and most organisations' increased ...
How do you articulate what your organisation is all about? And, how do you know that you (and your staff) are saying the right thing when responding t...
Dementia Australia has been highlighting the small actions people can take to create a big difference for people living with dementia, their families ...
Holy Family Services is an aged care organisation that isn't just excelling in the area of spiritual and pastoral care... they're helping other organi...
What does CCTV mean? No, not what does the abbreviation stand for, but what does it mean when it comes to your staff's rights? The residents' privacy?...
Aged care accreditation. A waste of time? Or something that improves performance? Well... it depends. Daniel Mitroussidis was formerly employed full-t...
Warrigal won the 2018 National Award for Aged Care Provider of the Year from ACSA (Aged and Community Services Australia). On this journey, they also ...
CCTV and the Royal Commission have recently overshadowed a big topic that affects everyone in the aged care industry - the new accreditation standards...
