Do you complain about not getting value from customer service trainings? Here’s my take on why customer service trainings don’t work. I hope this helps!

CX Conversations with deBBie

Why Customer Service Trainings Don’t Work

CX Conversations with deBBie are periodic podcasts where deBBie akwara shares her thoughts on customer experience. In these podcasts, deBBie shares tips for managing customer customer experience for increased business growth and customer profitability. The goal is to get business owners, business leaders and business managers to leverage customer satisfaction, customer retention and customer advocacy as a strategy for sustainable business growth.

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CX Conversations with deBBie