Using a chatbot to answer employee questions

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Chatting with AI: Small business series

Business


In this episode, we explore how small business owners can use ChatGPT to simplify employee training and internal communication.


From integrating a chatbot into your WordPress site to answering questions about products, services, and company policies, we explain how to make it easy for employees to get real-time responses.


We also discuss how to track unanswered questions, keep the chatbot up to date with minimal effort, and ensure it continues to learn as your business evolves.


Whether you’re new to AI or looking to enhance your chatbot’s performance, this episode provides practical insights to help you get started with confidence.