Business
In our latest episode, we sit down with Kristin Brown CEO of Concishare, a prominent lifestyle concierge management company to explore high-end concierge service for vacation rentals. What does it take to provide a seamless experience and create an atmosphere of total relaxation for your guests? And what is the right mindset and strategies needed to excel in this space?Join us for an insightful conversation with Kristin as we explore the world of hotel-level concierge service tailored for vacation rentals. Discover her guests' most frequently utilized service, the intricacies of logistics, forging partnerships, and uncovering the realm of vacation rentals in various destinations. Don't miss out on this engaging episode - tune in now to gain valuable insights and enhance your understanding of exceptional concierge service in the vacation rental industry.Highlights of the Episode00:44 - Guest Intro: Kristin Brown01:12 – Kristin's background02:56 – Replicating hotel level concierge for multiple destinations06:13 – Seamless transition from hotels to vacation rentals09:32 – Most used service13:42 – Coordinating logistics19:15 – Dealing with big events and sellout situations22:04 – Repeat guests26:04 – Markets and finding partners for on off markets28:43 – Partners big and small31:11 – Vacation rentals in other destinations34:14 – Oddest request from a guestThis episode is brought to you by Casago, Guest Ranger, and Good Neighbor Tech. Visit AlexAndAnniesList.com to view our top picks for the best suppliers in vacation rental technology and services. Special thanks to Rev & Research for being the presenting sponsor of Alex & Annie’s List.Connect with Kristin:Website | LinkedIn | InstagramConnect with Alex and Annie:Alex Husner | Annie HolcombeAlexAndAnniePodcast.comIf you enjoyed this episode of ALEX & ANNIE: The Real Women Of Vacation Rentals, make sure to visit our socials, leave us a like, a comment, or share our content with the crowd! Don’t forget to subscribe!LinkedIn | YouTube | Facebook | Instagram