Business
Welcome to the Digital Ecommerce Podcast! In this episode, Kenneth chats with Akhilesh Srivastava, founder and CEO of FenixCommerce, a leader in AI-powered last-mile logistics solutions. Akhilesh has over 26 years of experience in supply chain transformation, previously managing Shipping and Global Returns for eBay marketplaces.
Akhilesh shares how FenixCommerce helps e-commerce businesses increase conversion rates, reduce shipping costs, and enhance customer satisfaction through cutting-edge technology.
In this episode, we cover:
▪ AI logistics for e-commerce: Transforming shipping processes with AI
▪ Last-mile delivery optimization: How to streamline delivery
▪ Holiday season logistics tips: Preparing for peak shopping times
▪ Dynamic delivery predictions: The power of real-time data
▪ Reducing shipping costs with AI: Smart strategies for profitability
▪ Customer experience in e-commerce logistics: Building trust with transparency ️
▪ E-commerce returns optimization: Simplifying the process for customers
Akhilesh is the founder of FenixCommerce, a modular SaaS platform delivering AI-powered solutions for end-to-end logistics. Before starting FenixCommerce, he led Shipping and Global Returns for eBay, driving innovation in global supply chains.
With a focus on improving the customer experience and enhancing operational efficiency, Akhilesh is shaping the future of logistics in the e-commerce industry.
Connect with Akhilesh:
LinkedIn: linkedin.com/in/akhilesh-srivastava
Website: fenixcommerce.com
About the Digital Ecommerce Podcast
Welcome to the Digital Ecommerce Podcast! Tune in for insightful conversations with industry leaders and successful entrepreneurs who share their strategies, stories, and tips for thriving in the digital marketplace.
Whether you're an aspiring entrepreneur or an e-commerce enthusiast, our expert guests provide the tools and inspiration you need to succeed. Join us as we empower and connect a global community of e-commerce enthusiasts and business owners to thrive.
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Watch the full episode now, leave a comment on your favorite logistics tip, and don’t forget to subscribe for more insights from top e-commerce experts!
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