Society & Culture
An anonymous triple zero call-taker at SA Ambulance says she regularly feels “sick to my stomach” when she has the desperate family of a patient on the phone and no crews to send. During Friday’s Breaking @ 8 segment, David Penberthy read a message from the employee who wished to remain anonymous for fear of being identified by management. Listen to the full segment including chilling call centre audio and interviews with several other employees. See omnystudio.com/listener for privacy information.