Technology
The text explores the tension between two competing models for organizational function and AI adoption: the "Garbage Can Model" and the "Bitter Lesson." The Garbage Can Model views organizations as chaotic systems with unclear, often undocumented processes, making traditional automation difficult, as illustrated by a CEO realizing the imaginary nature of his control. Conversely, the Bitter Lesson, drawn from the history of AI in games like chess, suggests that encoding human expertise and process knowledge is ultimately less effective than using brute-force computation and letting AI learn optimal solutions by focusing solely on successful outcomes.