There's no such thing as maintaining in business, you're either growing or dying slowly. That's the mindset Shon Tillman built True Digital Marketing on, ever since founding it in 2017 weeks after Hurricane Harvey hit Houston. Years of sales experience at Hearst Media and Yellow Pages taught him what not to do  push software instead of service.

In this conversation with Ranmay, Shon Tillman, Co-Founder at True Digital Marketing, talks about why he built the agency to function like a client's own marketing department "down the hall," why not every prospect deserves a yes, and how he and his business partner Melinda balance sales and operations without the usual friction.

He also opens up about an identity crisis he went through trying to be "everything to everybody" as a salesperson, and why letting go of that made him better at earning real trust. The conversation closes with a quick rapid-fire round covering his latest Google search, his Friday evening spots, and his celebrity crush of the week.

Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings

In this episode, we discuss:

00:00 - 01:24: Introduction

01:24 - 05:00: Sean's journey from Hearst Media and Yellow Pages to founding the agency

05:00 - 08:15: The marketing department down the hall philosophy

08:15 - 10:58: Knowing when to say no to a client

10:58 - 14:24: Inside the partnership with co-founder Melinda

14:24 - 15:45: Staying disciplined about prospecting

15:45 - 19:55: Why comfort is the biggest threat to agency growth

19:55 - 24:09: Advice for founders on trust and objection handling

24:09 - 25:27: Closing thoughts

 Connect with Shon Tillman

 https://www.linkedin.com/in/shon-tillman-ba4bb449

 truedigitalmktg.com

 FOLLOW US

Website: https://www.digitalwebsolutions.com/

Facebook: https://www.facebook.com/digiwebsol

Instagram: https://www.instagram.com/dws_global

LinkedIn: https://www.linkedin.com/company/digital-web-solutions./