Religion & Spirituality
What is it? How you discuss problems in your organization matters.Why is it important? Calling out the wrong things in the wrong ways can cause frustration. The four things I see elevated often are:Starting with complaints: "I didn’t like this."Starting with symptoms: "It seems like we keep getting behind on projects from a specific leader."Starting with problems: "This is broken." Starting with solutions: "I think we could solve this by doing something differently."How to do it?The best teams have the ability to translate from each of these tiers to the next.