Miscellaneous
Have you ever wondered what a potential resident (or their family) really thinks about your facility? With the national occupancy rate sitting around 92%, it’s something the majority of aged care organisations need to consider. What happens if a potential resident LOVES bingo, bus trips, and knitting. Does this change how your facility is presented to them? Today we’re joined by Linda Murray (https://murraystrategic.com.au/). In this episode she covers: - An overview of the commons findings and themes from consumer evaluations (secret shopping) from all around Australia - A high level overview of the process involved - Consistent recommendations The great thing - none of these action items are capital or labour intensive Find us at http://agedcareexecutive.com.au, https://www.linkedin.com/company/the-aged-care-executive-podcast/ Relax by Simon More https://soundcloud.com/user73416670 CC BY 3.0 Music provided by Music for Creators https//youtu.be/yoKFVEmPHmw