Peter Schwartz — Salesforce's Chief Future Officer and innovator, author, and co-founder of the Global Business Network — joins us to discuss the future of customer experience and its resulting impact on transit agencies like BART, as well as what it means for government as a whole. 

Our Digital Nation

S01E13: How enterprise organizations will reach tomorrow's customer

Join us as we explore the exciting, evolving intersection of government and technology. Our Digital Nation is a podcast from the Salesforce Public Sector Business Unit, created to share stories about the many inspiring, cutting-edge projects happening right now in government and aerospace. In this series, you'll hear from industry experts, technology leaders, and folks on “the front lines” as they reflect on how departments, agencies, and the broader government contractor community are shifting their focus from legacy IT — and the business models that come with it — to a modern, innovative platform that transforms services and solves today's “digital dilemma.” Download past episodes or subscribe to future episodes of the Our Digital Nation for free.

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Our Digital Nation