Society & Culture
Have you ever tried breaking up a fight between two kids at home? Now imagine not just two — but hundreds of children, their parents, teachers, staff, and even trustees — each with their own expectations, needs, and disagreements. Holding that world together takes more than authority. It takes patience, empathy, and the ability to guide people through conflict with calm and care.
In this episode of Mediators in Disguise, we meet Ms. Madhavi Shroff — a former teacher, principal, and now corporate consultant in leadership and soft skills. Throughout her journey, she has been an informal mediator, quietly resolving disputes and bringing people together without ever needing the title.
From classrooms to boardrooms, Madhavi has shown how mediation is more than a professional skill — it’s a way of life. Today, she shares her story of perseverance, of navigating sensitive situations, and of empowering others — students and adults alike — with the tools to handle conflict and move forward with confidence.