Business
In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & Chief Executive Bryan Strawser discusses in detail the value of working with a Trusted Advisor before there is a disruption or crisis in your business. How can having an expert guiding your every move related to business continuity, disaster recovery, crisis management, and crisis communication be of value to you and your program? Topics discussed include the value of a trusted advisor, coaching & advisory services, how a trusted advisor can help mature your program, and ways in which you might utilize a trusted advisor in a critical moment. Related Episodes & Blog Posts Blog Post: Before the Crisis: The Value of a Trusted Business Continuity & Crisis Management Advisor Blog Post: Evaluating Business Continuity Programs: Is your Business Continuity Program ready for the next Disruption? Episode #50: Conducting an Effective After-Action Process Episode #63: Prioritizing Top Risks Episode #81: When to bring in a consultant and use them effectively Episode Transcript Hello and welcome to the Managing Uncertainty Podcast. This is Bryan Strawser, principal and chief executive here at Bryghtpath. With today’s episode, I want to start off by kind of illustrating a situation and then getting into the real meat of this episode. And that is, I’ve been in this space about 30 years. And during that time, I’ve always been in some way, shape, or form on call. Sometimes a Bryghtpath client will call me late at night or early in the morning and they’re not checking in. It’s not a social call. They’re not out having a drink and calling me to check in or have some discussion about family or anything like that. Something’s happened. Something’s happened at their company and they’re calling to ask for help. In my three decades in working in business continuity and crisis management, I’ve gotten calls because of workplace fatalities, active shooter incidents, data breaches, employees stranded in a foreign country because of civil unrest or geopolitical disruption, for natural disasters, hurricanes, earthquakes, tornadoes, executive malfeasance, and just many, many more. If it’s happened, I’ve probably have dealt with it in some way, shape, or form. And that doesn’t count national and global disruptions like COVID. These are the ones that prompt phone calls and emails from every company we work with, and they’re all looking for help with their response. Every company deals with business disruptions and crisis situations, and no one wants to think about… For the most part, no one, other than us who work in the space, but no executive really wants to sit and think about how to manage a crisis situation at their business. But I can tell you this, you will face crisis events and major business disruptions at your company. I don’t care where you operate, what industry you’re in, what country you’re in, what your supply chain looks like, sooner or later, you will face a crisis, a major business disruption, and your company will be on the line.