Louise Boyd & Jenny Adams: What It Takes to Get Cited by AI Search Engines
Business
What does marketing look like when your customers take months or even years to make a buying decision? And what happens when Google is no longer the only place where people discover your brand?
In this episode, Austin Willman is joined by Louise Boyd, Head of Marketing, and Jenny Adams, Marketing Director at Aspect, a UK-based marketing and communications consultancy working across the energy sector. Together, they explore what it takes to market complex B2B businesses in a world where AI is changing how brands get discovered, evaluated, and trusted.
They dig into the challenges of proving marketing's impact when the path from first touch to closed deal can be incredibly long. They also discuss why marketers need to be involved in growth decisions earlier, how account-based marketing can work when your total addressable market is relatively small, and what in-person events and brand activations can actually contribute to the bigger picture.
The conversation then shifts to AI search and LLM visibility. Louise shares how her SEO experience translates to platforms like ChatGPT, Gemini, and Claude, from getting the technical foundations right to using proprietary data and building a consistent presence across trusted third-party sources.
Jenny also makes the case for putting brand back at the center of the conversation. When you're working with multi-year sales cycles, short-term campaigns alone aren't enough. Building recognition and trust over time can be just as important as generating immediate leads.
They finish with a practical discussion around budgets, measurement, experimentation, and the importance of having enough internal trust to try new things.
If you're working in B2B, energy, or any industry where deals don't happen overnight, this episode offers plenty of practical ideas for navigating longer sales cycles and a search landscape that's rapidly being reshaped by AI.
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In this episode, we discuss:
00:00 - 01:42: Meet Louise and Jenny From Aspect
01:42 - 03:05: Turning Marketing Into a Revenue Driver
03:05 - 05:43: Testing Ideas Before They Go Live
05:43 - 07:21: Attribution in Long B2B Sales Cycles
07:21 - 09:47: Choosing the Right Marketing KPIs
09:47 - 10:40: Why Account-Based Marketing Is Growing
10:40 - 13:06: The Billboard Story and Weird Marketing Bets
13:06 - 15:32: Measuring In-Person Brand Activations
15:32 - 18:08: What Aspect Does for Clients
18:08 - 21:00: Why Sales and Marketing Must Share Insights
21:00 - 25:06: Building Trust With AI Search Engines
25:06 - 26:50: Owned vs Earned in the Age of LLMs
26:50 - 29:36: Why Brand Is Back
29:36 - 31:08: Short-Term Metrics vs Long-Term Brand Building
31:08 - 35:06: Where to Spend an Extra Marketing Budget
35:06 - 41:03: Aspect's Insight, Strategy, Impact Framework
41:03 - 43:22: Final Advice for Marketers
Connect with Louise Boyd & Jenny Adams
Louise Boyd: https://www.linkedin.com/in/louise-boyd/
Jenny Adams: https://www.linkedin.com/in/jenny-adams-53717522/
Aspect: The Strategic Communication Experts: https://weareaspect.com
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Website: https://www.digitalwebsolutions.com/
Facebook: https://www.facebook.com/digiwebsol
Instagram: https://www.instagram.com/dws_global
LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

