Business
We can tell whether a business is going to be successful based on their language. Here's why.What’s In This Episode?We can tell whether a business is going to be successful based on their language (1:10)Two Kinds of People (2:30)"People" Not "Profit" (5:32)It's 7x More Expensive To Acquire Than Retain (7:10)Sell Yourself Before Your Product (9:44)Customer-Centric Communitcation (11:30)Humanise Yourself With Live Chat (13:40)Leverage Knowledge Bases & FAQs (16:30)How To Change Your Mindset (17:37)Treat Customers Like Valued Partners (19:05)