Arts
In this episode, veteran UX consultant Joe Natoli talks about helping teams overcome day-to-day challenges. He also explains how there’s no such thing as failure — you either win, or you learn. In this episode, veteran UX consultant Joe Natoli talks about helping teams overcome day-to-day challenges. He also explains how there’s no such thing as failure — you either win, or you learn. Topics 00:00 Joe Natoli’s background 01:39 UX across cultures 03:41 Clean theory versus messy reality 07:30 Dealing with backlogs 10:46 UX and Agile 13:58 Questioning processes 16:32 Speaking up about problems 21:22 Everything starts with why 23:37 Avoiding jargon 25:37 Over-reliance on tools, software, etc. 29:04 Working smarter in 15 minutes 31:58 Learning from failure 36:10 Imposter syndrome 40:44 Feel the fear and practice resilience 45:34 Recommended resources 48:03 Q&A session 1:10:12 Joe Natoli at UX Live in London Resources Joe’s website: Give Good UX Joe’s book: Think First: My No-Nonsense Approach to Creating Successful Products, Memorable User Experiences + Very Happy Customers Joe’s Udemy courses Joe’s favorite reads: Anything by Don Norman The Inmates Are Running the Asylum About Face Just Enough Research