Business
In this episode of Payments Unheard, host Leslie D'Monte is joined by FSS and Deepak Sharma, Board Member at Suryoday Bank and former Chief Digital Officer at Kotak Mahindra Bank, to explore the technology powering modern banking.
While customers experience instant payments and seamless digital banking, much of the underlying infrastructure was built decades ago. The discussion uncovers how banks balance legacy systems with rising digital expectations, what really happens behind a simple "Pay" button, and how institutions are modernizing their technology without compromising security, reliability, or scale.
From cloud adoption and AI-driven operations to the future of banking architecture, this episode offers a behind-the scenes look at the invisible systems that keep the financial world moving.
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