This is the final podcast in the Customer Retention Revolution series.  I've loved sharing Service and Retention tips and strategies for nearly 3 years, however, like many of us 2020 gave me the opportunity to focus on my next journey.  On Thursday 11th March I launch Second Momentum a podcast for women who dream of starting their own business breaking out of their 9-5 job.  Thank you to all my wonderful supporters of CRR podcast over the years, I wish you well and hope that you choose to continue to listen especially if it resonates with you.  Let's go on the next amazing journey together embracing our Second Momentum.