Society & Culture
The 2020/2021 pandemic event was huge! It affects every sphere of life including sales. Businesses were forced to adapt to a new reality. This included remote workforces, increased online presence, and restructured teams focused on digital customer engagement. Now just when we thought we had seen it all, 2024 ushered in inflation which has undoubtedly become a major concern for businesses. Not to talk of the technological advancements and businesses still striving to always meet ever-changing customer demands, Jed Ariens explains.