Innovation, Local Persistence #144

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Health Hats, the Podcast

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Innovation is not like switching on a lightbulb for the world. Rather it's local iterative, persistent steps. Thoughts from the Patient Experience Symposium. Blog subscribers: Listen to the podcast here. Scroll down through show notes to read the post. Please support my podcast. CONTRIBUTE HERE Episode Notes Prefer to read, experience impaired hearing or deafness? Find FULL TRANSCRIPT at the end of the other show notes or download the printable transcript here Contents with Time-Stamped Headings to listen where you want to listen or read where you want to read (heading. time on podcast xx:xx. page # on the transcript) Proem.. 1 Oy, the noise in my head 02:09. 1 Let’s start positive. 03:14. 1 Research and innovation 06:18. 2 Prioritizing innovation – limits 08:32. 3 Innovations in engagement – innovators need innovative settings 09:04. 3 Reflection 09:50  3 Please comments and ask questions at the comment section at the bottom of the show notes on LinkedIn via email DM on Instagram or Twitter to @healthhats Credits Music by permission from Joey van Leeuwen, Boston Drummer, Composer, Arranger Web/social media coach, Kayla Nelson Photo by Ross Findon on Unsplash Inspired by and grateful to Jan Oldenburg, Kristin Carman, Joanna Siegel, Juhan Sonin, Laura Marcial, James Harrison Sponsored by Abridge Support Health Hats, the Podcast financially Links Patient Experience Symposium COVID-19 Through the Eyes of an American Refugee: A Story of Engagement Co-Designing Telehealth with Patients the Cambridge Health Alliance the Society of Participatory Medicine Hospitals Collaborate to Ensure COVID Care for Every Coloradan Kaiser Permanente funds community health innovations Patient-Centered Outcomes Research Institute, Request for Information: Science of Engagement Funding Initiative Harlan Krumholz Keynote Patient-Powered Research Related podcasts and blogs https://health-hats.com/community-rocks/ https://health-hats.com/cinderblocks4-medical-advocacy-at-its-best/ About the Show Welcome to Health Hats, learning on the journey toward best health. I am Danny van Leeuwen, a two-legged, old, cisgender, white man with privilege, living in a food oasis, who can afford many hats and knows a little about a lot of healthcare and a lot about very little. Most people wear hats one at a time, but I wear them all at once. We will listen and learn about what it takes to adjust to life's realities in the awesome circus of healthcare. Let's make some sense of all this. To subscribe go to https://health-hats.com/ Creative Commons Licensing The material found on this website created by me is Open Source and licensed under Creative Commons Attribution. Anyone may use the material (written, audio, or video) freely at no charge. Please cite the source as: ‘From Danny van Leeuwen, Health Hats. (including the link to my website). I welcome edits and improvements. Please let me know. danny@health-hats.com. The material on this site created by others is theirs and use follows their guidelines. The Show Proem As I left the Patient Experience Symposium in Boston, (Yes, an in-person conference. How weird!) I felt schizophrenic. On the one hand, has the healthcare industry progressed at all hardwiring the improvement of patient experience? On the other, OMG, so much innovation! I listened to dedicated, diehard patient experience professionals teeming with frustration at the setbacks occurring during COVID-19 days. Families excluded from the bedside; people dying alone; active, engaged, mature patient-family infrastructure canceled, dying on the vine. I also sat rapt, hearing diverse community representatives inspired by collaborative local COVID-19 problem-solving. In this episode, I will muse about healthcare innvation, while trying to stay positive. Thanks to the Society of Participatory Medicine for subsidizing my attendanc...