Business
What if you could qualify leads, show off your past work, and prevent callbacks—all without ever stepping foot in a client’s home?
In this episode, Mike Goldstein chats with James Hatfield, Chief Revenue Officer at LiveSwitch, a video communications platform built specifically for service businesses like yours. James shares his journey from running a painting and pressure washing company to helping thousands of contractors scale faster with instant video tools.
Whether you're dealing with unqualified leads, no-show appointments, or struggling to collect reviews—this episode will show you exactly how to use video to close more sales, streamline communication, and create a better client experience from start to finish.
What You'll Hear in This Episode:
- Why speed to lead is more important than ever for remodelers
- How to qualify prospects with a single text—before wasting gas
- Using QR codes to automate job site videos, updates, and documentation
- Creative ways remodelers are using video to build trust and drive reviews
- How LiveSwitch integrates with tools like Jobber, Housecall Pro, and Zapier
- Why contractors are calling this the “virtual walkie-talkie” of sales
Resources & Links from the Episode:
Free Trial Signup: Try LiveSwitch Now
Get 10% Off with coupon code: CWKR10
About James Hatfield
James is the Chief Revenue Officer at LiveSwitch, a leading communications platform that helps home service pros use instant video to connect faster with customers, document jobs in real-time, and close more sales. With roots in the trades and over two decades in tech, James bridges the gap between practical field knowledge and smart digital tools.
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