Business
Whether it’s at home, out with friends, or in the office, we have all at some point been in the position where a boundary of ours was breached. At the agency, we recently came across a similar issue where lines were crossed by a client, and things needed to be addressed. In today’s episode, I discuss ways to mitigate these difficult situations–specifically, through intention, boundary-setting, and effective communication–and provide a step-by-step process on how to navigate difficult relationships in your business when they do arise. We’re talking about: Red flags Approaches to working with clients for your business: sales process, payments, retainers, refunds, welcome packets, meetings, and more Transparency, intention, and effective communication Getting EVERYTHING in writing! De-escalation strategies when addressing issues with clients Promo Sales Tunnels Strategy: This one's for my spooniepreneurs who are struggling to keep their business running! Click the link below to check out the five systems YOU need for a more efficient business! https://www.resilientbusinesstoolkit.com/spooniepreneur-systems