While customer satisfaction surveys are great, it is often not properly defined, deployed and managed which leads to low response rate, insufficient customer insights, and survey fatigue. Check out some ways you can avoid these!

CX Conversations with deBBie

How To Avoid Lengthy Customer Satisfaction Surveys & Survey Fatigue

CX Conversations with deBBie are periodic podcasts where deBBie akwara shares her thoughts on customer experience. In these podcasts, deBBie shares tips for managing customer customer experience for increased business growth and customer profitability. The goal is to get business owners, business leaders and business managers to leverage customer satisfaction, customer retention and customer advocacy as a strategy for sustainable business growth.

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CX Conversations with deBBie