How Care Homes Can Use Telephone Call Tracking To Better Understand How Enquiries Are Recorded And Handled.

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Care Home PR And Marketing Masterclass Podcast

Business


This episode of the Care Home PR And Marketing podcast features Wendy Westbury, Director of Sales and Marketing at Dormy Care Communities, which operates xxx homes. In this episode we reveal:  What exactly call tracking is - and how does it work? Why care operators should embed call tracking software into their enquiry management system - and Wendy explains specifically why she did. What’s the difference about “dynamic” and “static” call tracking The benefits that call tracking can bring to care homes sales teams