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In this episode, Flavilla is joined by Reece Couchman. They will discuss how tech companies can provide a better customer experience while improving customer lifetime value. Reece Couchman is the founder & director of The SaaSy People, a 100% UK based support service provider offering outsourced customer support to businesses. Reece founded The SaaSy People in 2019 having seen a gap in the market for UK based, customer-focused, outsourced support.Previous to The SaaSy People Reece ran a global support organisation for a telecommunications company, spending time living in the UK and the USA. To connect with Reece, CLICK HERE To visit The SaaSy People's website, CLICK HERE Join Tech Brains Talk mailing list for more perks, CLICK HERE To find out more about 3 Colours Rule Agency, CLICK HERE