Technology
This week, we welcome Laurie Capozza to the podcast to discuss how technical individual contributors can be the best IT Managers. Topics discussed: Who is Laurie Capozza? Tales from the Frontline DR Lessons Learned - Test Early, Test Often vBB Presentation Teaser, “Hands-On IT to CIO, Lessons Learned” Imposter Syndrome experiences Branch out and explore other tech… It’s okay to say no… Managing Scope Creep Mentoring is important. Be one or find one, everyone benefits Lessons Learned, Customer service skills, People problems vs process problems, Communication is key Failure is not always failure Links mentioned in this episode: 5 types of Imposter Syndrome