Business
Quitting school may not be beneficial to everybody unless, perhaps, you’re Charlie Mullins OBE. Started dreaming about becoming a plumber at an early age, Charles Mullins OBE had the drive and competitiveness to create one of the most recognized brands in the UK. While he admits, jokingly, that quitting school much later was a regret, his common sense and hard work paid off. In this very light and jolly episode, Charles Mullins OBE tells us his story of how Pimlico rose to what it is today. Charles Mullins OBE is the founder of Pimlico, the largest independent service & maintenance company in the capital. Pimlico’s story has been one of constant improvement and year-on-year growth since its inception in 1979, with returning customers accounting for the majority of the more than 100,000 jobs completed annually. Show Highlights: The beginning of Charlie’s journey into becoming a plumber began at an early age Charlie gets off the tools and steering the ship of his business Importance of enjoying your work The drive, enthusiasm, and will to succeed How Charlie’s company handles its branding What’s the best marketing tool Pilmico have Advantage and benefit of being transparent to the clients Why Charlie thinks that meetings are a waste of time What Pilmico has done to maintain the quality of its products and services Avoiding people-pleasing when dealing with employees How Charlie was able to retain clients through the years Links Mentioned: Big Business Events Check out Charlie Mullins OBE’s company, the Pimlico Plumbers