Business
In this E-coffee with Experts episode, our host Victor Julio Coupé interviews Janelle Miyagawa, Director of Operations at HOSS CO., an athletic apparel company.
Janelle reveals HOSS CO.’s growth through ladies’ and youth lines, partnerships with schools and events like the Chicago Marathon, and customization with low minimums for small businesses and fundraising.
She emphasizes the importance of customer feedback, supplier relationships, and word-of-mouth marketing in driving success. She also shares her journey from fashion enthusiast to operations leader, advising professionals to trust their instincts and prioritize company culture.
This episode offers real-world strategies and insights for business owners, marketers, and future leaders aiming to grow their brands.
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In this episode, we discuss:
00:00 - 01:02: Introduction
01:02 - 02:57: How do you keep customers happy?
02:57 - 09:04: Building a brand without Ads
09:04 - 15:25: Quality like Nike: How does she do it?
15:25 - 17:05: What happens when customers speak up?
17:05 - 24:09: How to deal with suppliers?
24:19 - 25:00: Video Games vs. Video Editing
25:00 - 30:06: Advice for the next generation
CONNECT WITH JANNELLE MIYAGAWA
https://www.linkedin.com/in/jennelle-miyagawa-88949835/
https://www.imdb.com/name/nm15509214/
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