Episode #52: The support heroes

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Milk Bottle Shopify Podcast

Business


IntroductionAround the clock support for Shopify AppsStudying business in ColumbiaHelping app developers increase retentionRemote workingHow the pandemic accelerated businessHow the rules are changing How customer support agents are being affected by growth with the complexity of questions and expectations are higherThe importance of being personalableCustomer support should be seen as an investment not a costHow to stand out from the crowd with all the apps that are available on the Shopify App StoreThe future of  The Support Heroes