Episode #51: Oonagh O'Hagan, Owner of Meagher's Pharmacy Group (Part 2)

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IntroductionThe daily operationHow Oonagh's ambition quickly grew from one  to opening more pharmacies in DublinHSE cuts helped develop a retail strategyIntroducing a loyalty programmeAsking customers what they wanted to seeOffering click and collect in 2014How having a person behind the brand was crucial in her researchThe unboxing phenomenalWhy their repeat order rate is very highBecoming more technical and digitising businessesWhy the future is bright for pharmacyManaging services and the importance of community pharmacyHow online doctor and digital offers can help the customerMentoring entrepreneursSponsored By:The Point of Sale StoreRewind.ioLinks:Meagher's PharmacyMilk Bottle LabsMilk Bottle on Twitter