Education
Coronavirus mini-cast version of Leader ReadyCast: Just-in-time COVID-19 leadership lessons. In his new book, best-selling author Dan Heath explores how to solve problems before they start–what he calls moving “upstream.” It is complex, difficult work though essential as we confront crises and disasters that are increasingly difficult and expensive to manage through response. Leaders need to put increasing emphasis on prevention, preparedness, and recovery in order to build more resilient, less response-dependent environments.