Technology
Nathan Wrigley and David Waumsley are the hosts of the No Script Show, and in this episode, they’re diving into the vast topic of website forms.
Forms, as they point out, are what make the web interactive, without them, you can’t do things like search, comment, shop online, or even book an appointment. But adding forms, especially to static websites, can be a lot more involved than it first appears.
They start by sharing their personal journeys and frustrations with forms, both as web developers and as people helping clients with website interactivity. They discuss the explosion in the number of static and hybrid sites, and the need for third-party form solutions if you’re not using a dynamic platform like WordPress. The conversation ranges from specific client expectations, like the belief that ‘if you build a booking form, bookings will magically come’, to why forms can be both a blessing and a pain to administer.
They unpack when you might actually need a form, and look into some eye-opening statistics about contact forms, such as how they typically convert much less than direct clickable emails or phone numbers.
Along the way, Nathan and David look at alternatives to forms, like WhatsApp links and website chat, and why simply putting a phone number on the site could sometimes be the best UX decision of all.
For those who do need a form, the hosts provide an overview of the different options available, from DIY setups using third-party endpoints like FormSpark, all the way up to full-featured SaaS form builders such as Jotform, Paperform, and Tally. They touch on accessibility, cost, performance, spam issues, and how keeping things simple can often be the smartest move.
If you want to understand the real value, challenges, and modern choices for website forms, whether you run static sites, work with WordPress, or are helping clients decide what’s best, this episode is for you.