Shawn and Hannah discuss the difference between being on the front side of the job or the back side of the job, and how this difference can make simple jobs impossible, or impossible jobs, simple - all which have an affect on the culture of the business. Shawn explains a step by step method to diagnosing bottlenecks, working your way to the front side - and using this method to increase capacity in businesses that may have hit a wall. 

Love Works Here

Ep 16 - The Front Side of the Job

I wholeheartedly believe that it’s possible to build a place where everyone loves their job and I want to help others live that out in their business. I have developed an entire framework devoted to this mission, and I’m excited to share what I’ve learned along the way. Systems alone can’t create love, but they can eliminate stress and tension in the business, while allowing trust to grow - so that love can stand a fighting chance. I’m Shawn York, and Love Works Here.

About

Love Works Here