E 4 - S1 Yordan Staykov GM Maka Maka Café - becoming friend with your customer

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Becoming Hospitality Leader

Business


This episode if made for those who are looking for creating a cozy and friendly atmosphere in their venue. In other words Yordan explains to you how to turn your customer into your best friends. And his strategy works! Maka Maka café is such a cool spot where people like to head for any kind of occasion, the pot is always full! to know more about this venue ( and discover the best french fries of Barcelona) here is their website.http://makamaka.es/ You can even buy their tee-shirt there !  Yordan is also a hard-working man who has been managing venues since his early twenties, a good guide for newcomers in the industry!