Miscellaneous
This episode the Dental Slang is a special one. Dr. Gina Dorfman, co-founder of YAPI, is one of the most innovative dentists in our industry right now. At 16 she knew she wanted to be a dentist, and running her own business was her ultimate goal. Fast forward two decades later - not only is she running her own dental practice, but she’s created a signature piece of software that’s changing the way we all run our dental practices. To get technical, YAPI is an automated software program. It integrates into your existing practice management software to streamline the tedious day-to-day activities of your office. Data entry, scans, and appointment calendars are all automated so you and your staff can spend time working as humans should. Like Dr. Gina says, “Let software do what software does best - busywork.” Humans work well at building relationships, and when you streamline the busywork and communication of your dental office, you can spend more time on building the relationships that matter - those with your patients, and those with your staff. After all, that’s what inspired Dr. Gina to create YAPI in the first place. YAPI was bred from the daily challenges we all face as dentists. Whether it’s leadership issues, creating a team culture, even managing difficult patients, there are plenty of opportunities for us to learn how to become a better leader. Dr. Gina created YAPI so she could free up her time and develop her own leadership skills, not only for her team but for other dentists as well. There are a few choice words Dr. Gina likes to use. For example, she’s learned ways to talk to patients that really makes them stop and think about their treatment plans rather than resist them. She’s sharing some of that slang, and a few of her favorite questions to ask, on this episode so you can get a taste of what it’s like to see her leadership in action. Dr. Gina was lucky enough to put her own leadership theories and ideas to the test right in her own dental practice, and it led her to develop some truly innovative software. But it didn’t come easy. She talks about some of the challenges she faced in her office and what instances inspired her to become the leader she is today. There’s no such thing as a “natural-born leader”, and developing your own leadership skills could be the change you’re looking for in your career. Tune in now to hear Dr. Gina’s story. You might just be inspired to kick off your own leadership training. In This Episode You Will Learn Dr. Gina always knew she wanted to run her own business in the medical field 3:03 The mentors that inspired Dr. Gina’s epic leadership capabilities 10:41 All about Dr. Gina’s dental efficiency software: YAPI 12:15 Dr. Gina’s favorite topics to talk about at meetings and public events 19:00 The slang Dr. Gina uses to get her point across to patients 28:02 Where you can connect with Dr. Gina 43:00 Some Questions We Discuss What are the biggest challenges Dr. Gina faces running her own dental practice? 5:30 Was there a specific incident that put Dr. Gina’s leadership skills to the test? 8:12 What do we love most about clinical practice? 15:56 What is the Dental Success Network? 20:35 How does Dr. Gina start a treatment plan with her patients? 30:35 What word does Dr. Gina like to use most with patients? 38:50 Resources: Visit our website: www.DentalSlang.com Connect with us on Facebook: Dental Slang Connect with Dr. Gina’s mentor: Dr. Howard Freeman Find Dr. Gina on Facebook Listen to her podcast: Behind the Smiles Learn more about YAPI Join us! Dental Success Network