Arts
Paul Adams is a multi-modal creator specialising in theatre production and business development. He is a true renaissance man, and believes in surprising the customer with value.EPISODE NOTES: This is the sixth episode of season 2 of Fictional Reality. This season I will be interviewing experience designers, puzzle developers, and escape room enthusiasts to find out how they design experiences.This week I chat with Paul Adams from Small Crown Productions, a local Brisbane based theatre producer and creator. Paul has extensive experience not only in theatre, live action role play, re-enactment performances, and film but also in managing and growing business.He is on a mission to apply the skills that have made him a successful manager, organiser and leader and apply them to a creative business model. We have a lengthy discussion about the experience design of the customer journey. Paul believes that the customer should become a part of the company, especially within the children's theatre industry. So Paul has created a series of models, funnels, and frameworks aimed at expanding the customer experience to create loyalty, and value across years, generations, and productions.I hope you enjoy this episode, remember to like and subscribe and catch you next time!==========LINKS===========My website: https://www.puzzledreality.comMy IG: @thepuzzledmakerPodcast Producer: https://thatsnotcanon.comSmall Crown Productionshttps://www.smallcrownproductions.com.au/Paul on IG: @smallcrownproductionsInterested in starting your own podcast? Head to That's Not Canon and ask howwww.puzzledreality.com | www.brisbaneexplorers.com | www.halfmonstergames.com