About

In this episode Deborah Heather from Quality In Tourism joins us as we talk about their role in helping the short stay hospitality owners assure guests that their host is dedicated to high standards within their business to ensure a memorable guest experience. Quality in Tourism provide the accreditation for the Short Term Accommodation Association (STAA) – benefitting the Industry as a whole as they assess 300 – 500 properties per year in the pursuit of excellence. We learn about Deborah’s background and how she started out in this Industry and a look at how Quality in Tourism was born. We also look at Deborah’s passion for supporting the industry as a whole and the individual owners within it. Deborah takes us on a journey into how Accreditation works for and can benefit owners Quality in Tourism are attending the 2020 Short Stay Show at London ExCel on the 12 March and we talk about what visitors expect when they come and see their team on the stand Finally, we look at where Deborah thinks the future of the short stay industry is headed