Religion & Spirituality
Dr. Greg Burke, Chief Patient Experience Officer for Geisinger Medical Center, talks about the importance of patient satisfaction and the phenomenon of patients and their families feeling like hostages during stays in the hospital. He explains the ways the healthcare system can cause confusion and frustration for patients, the problems caused by patients and providers having conflict, and some of the ways providers can help patients feel more comfortable. ------ www.doctordoctor.org www.spokestreet.com www.cathmed.org Follow us on Facebook: @DoctorDoctorShow Submit your question(s): Text (Holy Cross College text line) – 260-436-9598 E-mail – Doctor@SpokeStreet.com Subscribe to the Podcast: iTunes | Spotify | SoundCloud | RSS