In this Inbound Speaks interview, we chat with Charlotte Ward about empathy, support teams, and the future importance of making space in our customer's day. She also shares a story and a couple of tips along the way.

INBOUND Speaks by Sprocket Talk

Charlotte Ward: You've Got This: Empathy is the Key to Customer Support in 2020

INBOUND Speaks where we talk to the speakers of the INBOUND Event before, during, and after so you can learn some Inbound sales, marketing, & service nuggets of wisdom! Make some smart business, marketing, sales, and service decisions as well as who to add to your Inbound agenda.

About

INBOUND Speaks by Sprocket Talk