In this episode, we chat with Kathie Niven, CEO of Biscuitville. Tune in to hear why Kathie and her team bucked industry trends and decided to forego third-party delivery. Kathie shares how she led Biscuitville through a complete refresh of their brand and optimized her locations for a growing drive-thru channel.

Food Fighters: Q&A with the restaurant industry’s leading disrupters

Biscuitville: Interview with Kathie Niven, Chief Executive Officer

The restaurant industry is evolving rapidly — from third-party delivery and ghost kitchens to minimum wage hikes and fake meat. Join Zach Goldstein — by day the CEO of Thanx, and by night a fanatical student of the business of restaurants — as he interviews the leading industry trailblazers about their most exciting ideas, challenging moments, and hard-fought learnings. If you are a restaurant innovator who wants to stay close to what your peers in the industry are doing, then this is the podcast for you.

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Food Fighters: Q&A with the restaurant industry’s leading disrupters