Backend Reliability: Scaling B2B Food Procurement Without Disruption

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IT IDOL Technologies

Technology


In food service, procurement failures don’t cause inconvenience; they bring operations to a halt. In this episode, we explore how Swiggy Assure scaled its B2B procurement platform for hotels, restaurants, and caterers by prioritizing backend reliability.


Partnering with IT IDOL Technologies, the platform was re-engineered to support high-frequency orders, volatile fresh inventory, and integrated logistics, delivering stability and scale without operational disruption.