In this episode, Jessica shares her biggest takeaways from a workshop on customer retention—why people really leave, the 7–14 day danger zone, and the simple nudges that can keep them engaged. If you’ve ever celebrated a new customer only to see them quietly disappear, this one’s for you. Explore Calm & Colorful: Books, audio tools, and playful coping rituals for mamas and littles → www.calmandcolorful.com

In this episode, Jessica shares her biggest takeaways from a workshop on customer retention—why people really leave, the 7–14 day danger zone, and the simple nudges that can keep them engaged. If you’ve ever celebrated a new customer only to see them quietly disappear, this one’s for you. Explore Calm & Colorful: Books, audio tools, and playful coping rituals for mamas and littles → www.calmandcolorful.com

Calm & Colorful: Not Your Average MBA Diaries

August 2025: Retention Secrets -- Why Customers Leave (and How to Keep Them)

This podcast is not polished. It’s not planned out. It’s just me — recording voice notes in real time as I move through the One Day MBA program and rebuild my business from the inside out. I’ve been running my business for seven years. But this? This is Calm & Colorful 2.0. A new version. A deeper mission. A bigger ripple. And I’m documenting the journey as it unfolds — one day, one alignment, one breakthrough at a time. The One Day MBA is an 18-month, hands-on business accelerator where you grow your business in real time — with strategy, coaching, community, and way more truth-telling than I expected. I said yes because I was ready to bring my business back to life. To lead with more clarity, more confidence, and more me. Because this season is all about being fully alive in it — not just getting through it. This podcast is for the ones doing business with babies on their hips and big dreams in their hearts.For the ones who crave both strategy and softness.For the mamas bringing their full selves to the work. Mama. Business. Alive.Unfiltered. Unedited. Just one day at a time. Disclaimer: What I share here is simply my personal journey, reflections, and takeaways. The lessons I talk about from One Day MBA classes or community events are not a substitute for actually being in the program. Think of this podcast as my unfiltered notebook — shared in hopes that it sparks ideas, encouragement, and support for your own business path.

This podcast is not polished. It’s not planned out. It’s just me — recording voice notes in real time as I move through the One Day MBA program and rebuild my business from the inside out.I’ve been running my business for seven years. But this? This is Calm & Colorful 2.0. A new version. A deeper mission. A bigger ripple. And I’m documenting the journey as it unfolds — one day, one alignment, one breakthrough at a time.The One Day MBA is an 18-month, hands-on business accelerator where you grow your business in real time — with strategy, coaching, community, and way more truth-telling than I expected. I said yes because I was ready to bring my business back to life. To lead with more clarity, more confidence, and more me.Because this season is all about being fully alive in it — not just getting through it.This podcast is for the ones doing business with babies on their hips and big dreams in their hearts.For the ones who crave both strategy and softness.For the mamas bringing their full selves to the work.Mama. Business. Alive.Unfiltered. Unedited. Just one day at a time. Disclaimer: What I share here is simply my personal journey, reflections, and takeaways. The lessons I talk about from One Day MBA classes or community events are not a substitute for actually being in the program. Think of this podcast as my unfiltered notebook — shared in hopes that it sparks ideas, encouragement, and support for your own business path.

About

Calm & Colorful: Not Your Average MBA Diaries